HOW ARE GOODS DELIVERED?

Unkut offers you the following means of delivery:
-Delivery by Colissimo in mainland France
- Delivery by international Coli Poste for the rest of the world.

HOW LONG DOES DELIVERY TAKE?

Delivery times shown are the number of days following the date of dispatch.

COUNTRY DELIVERY TIME COST
FRANCE (MAINLAND) 2 – 4 working days 7,90 €
EUROPE & SWITZERLAND 4 – 6 working days 12,90 €
INTERNATIONAL 10 – 15 working days 22,90 €
OVERSEAS DEPARTMENTS 10 – 15 working days 22,90 €

Parcels are dispatched from Monday to Friday

WHEN IS MY PARCEL DISPATCHED?

Your order is dispatched for preparation by our teams as soon as it is confirmed and your parcel is sent to the transporter at the beginning of the afternoon to ensure that you receive it as soon as possible.
Orders received before midnight are prepared and sent the following day, except on Fridays, Saturdays and public holidays, unless your payment is not confirmed. We wait for confirmation of your credit card order from FIA-NET before sending it.

HOW CAN I TRACK MY PARCEL?

As soon as your order is dispatched you will receive an email with your parcel’s tracking number.
You can follow your parcel’s delivery status on the websites www.colissimo.fr or www.coliposte.fr.
You can also follow the delivery status of your current order at any time in the ‘my account’ area.
Simply click on this heading to access details of your last order and parcel number.

WHAT HAPPENS IF I AM NOT AT HOME WHEN THE DELIVERY IS MADE?

If you are not at home when the postman or delivery man calls, an undelivered notice will be left in your letter box.
This notice indicates the date and time of the attempted delivery as well as the address of the post office where you can collect your parcel.
You must take the undelivered notice with you to the post office, as well as proof of identity, to collect your parcel.

WHERE CAN DELIVERIES BE MADE?

Deliveries are made in mainland France, French overseas departments and territories, Europe, North America and Australia. We do not deliver to the African continent, the United Kingdom or Spain.